Had a terrible experience today with Tank and Tummy Amuwo outlet. Been a customer and I have bought different dishes for my colleagues. We decided to order today. Got their numbers from the IKEJA outlet (very courteous team they have). They were very helpful and gave me a number to call; the line was switched off. Called IKEJA outlet back and I was given Madam Hope's number to call.
Our conversation was nothing to write home about. I had to apologise if she felt I was disturbing her. She eventually told me she would send me another number to call. She did send with a short message "call this". I was shocked with the tone of the text but still went ahead to call the number.
The person who picked transferred the call to someone he told me is the manager and I made my orders for delivery.
I asked for the cost of the oriders and he replied that he would have to check and get back so he doesn't give me the wrong cost. I waited for like 20mins for his call and then called back and the person at the other end still informed memail the manager will get back. I never got my orders and no one called me back.
Really sad because I had given wonderful reviews about Tank and Tummy to my colleagues.
I hope customer service will be taken seriously with this review.