Tank & Tummy is a restaurant and filling station outlet in Festac Town. Tank & Tummy also recently opened a location at Oba Akran Avenue in Ikeja.
I had a terrible experience at Tank and Tummy restaurant Oba Akran, Ikeja today. It will interest you to know that today was my first time to know about this restaurant and I decided to give it a try. Alas, I was greeted with insults and unbelievable rudeness from a lady who referred herself as the Manager whose name is Hope. In fact I already bought food worth of N650 and was planning to buy more when the unexpected and unpleasant experience occured. I believe this lady called Hope is bipolar with the attitude she exhibited today. Can you imagine when another customer was trying to correct her and I was having a discussion with me, the lady called Hope harshly replied that she doesn't have anything to say to me. The concerned customer was so disappointed at her and said if he is the owner of this business that he would sacked her immediately and the customer angrily left the restaurant with his kids. I have only eaten some little portion of the food I bought when I stood up and said that I'm no longer interested in eating the food again because I lost appetite for the meal due to Hope's out-of-the world rudeness towards me. She told the waiter to clear my table whenever I leave the building. I took the picture of the food and I will post it here as a proof. I will never patronize tank and tummy restaurant again and I will never recommend the restaurant to my friends and family. Hope is a cancer to Tank and Tummy restaurant and she needs to be surgically removed from the organization before she kill the business for whoever owns it. #😡 Angry.
Had a terrible experience today with Tank and Tummy Amuwo outlet. Been a customer and I have bought different dishes for my colleagues. We decided to order today. Got their numbers from the IKEJA outlet (very courteous team they have). They were very helpful and gave me a number to call; the line was switched off. Called IKEJA outlet back and I was given Madam Hope's number to call.
Our conversation was nothing to write home about. I had to apologise if she felt I was disturbing her. She eventually told me she would send me another number to call. She did send with a short message "call this". I was shocked with the tone of the text but still went ahead to call the number.
The person who picked transferred the call to someone he told me is the manager and I made my orders for delivery.
I asked for the cost of the oriders and he replied that he would have to check and get back so he doesn't give me the wrong cost. I waited for like 20mins for his call and then called back and the person at the other end still informed memail the manager will get back. I never got my orders and no one called me back.
Really sad because I had given wonderful reviews about Tank and Tummy to my colleagues.
I hope customer service will be taken seriously with this review.